✦ Responsibilities
• Act as the main point of contact between clients and the technical team, ensuring clear and smooth communication of client requirements.
• Work closely with clients to understand their needs and provide suitable solutions, with support from the sales and technical teams.
• Support both inbound and outbound activities - handling client inquiries as well as reaching out to potential clients who may benefit from our products and services.
• Assist in lead generation, client research, and product/service presentations, helping the team throughout the sales process.
• Prepare quotations, proposals, and sales reports, ensuring all client requirements are accurately captured.
• Handle administrative tasks related to client coordination and internal team support, while maintaining accurate client records.
• Coordinate with Data/Tech teams to set up coupon systems, promotions, and dashboards.
• Provide initial client guidance on trade marketing and promotion mechanics.
• Monitor ongoing projects, deliver customer service, and ensure proper data management.
✦ Requirements
• Bachelor’s degree or higher in Business, Marketing, or a related field
• Strong communication and coordination skills, with attention to detail.
• Friendly and confident personality.
• Experience in FMCG, Trade Marketing, or related fields is a plus.
• Previous experience with Nielsen, dunnhumby, Kantar, EggDigital, or data insights will be an advantage.
